Return and Refund Policy

     At Kristy’s Korner Boutique, we want you to feel confident and happy with your purchase. Please review our return and refund policy before placing your order.

Returns

 We accept return requests within 14 days of delivery.

To qualify for a return, your item must be:

1. Unused, unworn and in its original condition.                                                        2. In its original packaging.                          3. Accompanied by your receipt or proof of purchase

      To request a return, please email info@kristyskornerboutique.com with your order number and the reason for your return.                                                                     Please do not send an item back until your return request has been approved and return instructions have been provided.

Return Shipping.                                                     Customers are responsible for return shipping costs unless the item arrived damaged, defective or incorrect.                      Original shipping charges are non-refundable. We recommend using a trackable shipping service, as Kristy’s Korner Boutique is not responsible for returns lost during shipping.

Damaged, Defective or Incorrect Items.            Please inspect your order when it arrives.                                                                     If an item is damaged, defective or incorrect, contact us within 7 days of delivery at info@kristyskornerboutique.com.

Please include:                                               1. Your order number.                                     2. A description of the issue.                       3. Clear photographs of the item and packaging.                                                              We will review the issue and arrange an appropriate replacement or refund when approved.

Items That Cannot Be Returned.                         For health, safety and hygiene reasons, we cannot accept returns on:                       1. Opened, used or burned candles             2. Opened or used soaps and personal-care products.                                                 3. Personalized or custom-made items.     4. Gift cards.                                                   5. Clearance or final-sale items.                   6. Items returned without prior approval

Your statutory consumer rights are not affected.

Exchanges.                                                             We do not currently offer direct exchanges. The quickest option is to return the eligible item and place a new order for the item you would prefer.

Refunds.                                                                    Once your return is received and inspected, we will notify you whether your refund has been approved.                                  Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.

Order Changes and Cancellation.                       Contact us as soon as possible if you need to change or cancel an order.                   We cannot guarantee changes or cancellations after an order has entered processing or has been shipped.

Contact Us

For questions about returns or refunds, contact:

Kristy’s Korner Boutique

Email: info@kristyskornerboutique.com